Shipping Schedule (Live Jellyfish)

Jellyfish Shipping Schedule

If your order contains live jellyfish you MUST choose "Express" or "Priority Overnight" as your shipping option. If an order is placed after Noon (Eastern) on a given day, it gets shipped with the orders for the next day. 

If you ordered a jellyfish kit from you would have received a Jellyfish Redemption email that contains you voucher code for the jellyfish, food and Standard Express shipping.

2-Day Express and Standard Overnight Shipping: Monday-Thursday

Priority Overnight Shipping: Monday- Friday

Orders placed by Noon (Eastern Time) on: Will be delivered on:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Saturday (After 12: Ships Monday Or Priority for Friday/Saturday)
Friday Priority Overnight For Saturday Only
Saturday Wednesday
Sunday Wednesday

Saturday Deliveries?
Saturday delivery option is available for orders placed before noon (EST) on Friday. Note that there is an additional shipping charge for Priority Overnight Saturday deliveries.

Tracking your shipment:
FedEx tracking information will provide estimate delivery time. Although the packages are usually delivered between 11am and 2pm, they could arrive any time between 9am and 8pm depending on your location. 

The day before your package is scheduled to arrive, you will receive an email with your order information and FedEx tracking number, which you can use to get up-to-date information on your package. We recommend getting them delivered to your workplace so the package can be taken out of the elements until the jellyfish can be introduced to the tank. You can also call FedEx at 800-GO-FEDEX right after you receive notification your package shipped to have it held at your local FedEx location where you can pick it up.

We do not ship LIVE jellyfish to: Hawaii, Alaska, PO Boxes, Puerto Rico, or other countries. Please see our international orders page for more details.

Terms & Conditions

We offer a 30-day money back return policy on new unused dry (non-perishable) goods purchased directly from Jellyfish Art and not a third party retailer. If you are not satisfied with an unused dry good, please return it to us within 30 days of purchase for a refund of the item's purchase price less a 15% restocking fee. * Please note that shipping costs are non-refundable in any instance once the item has shipped. A refund can only be processed back to the original method of payment Email to obtain return instructions.