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Jellyfish Care Support

Scheduling Jellyfish Delivery

If your order contains live jellyfish you must choose "Overnight" or "Two-Day" as your shipping option. Once your Jellyfish Aquarium is set up, you can order your live jellyfish from our website to be shipped right to your door. Coupon codes can be submitted at this link. If you ordered a jellyfish kit, your account will already have credit for the jellyfish, food and shipping when you log in. Our flat rate for Overnight Express shipping of live items is $40, or $25 for Two-Day Express.We cannot ship jellyfish to Hawaii, Alaska, PO Boxes, Puerto Rico, other U.S. Territories, or other countries, except for orders to distributors. We do ship tanks and dry goods worldwide. Please see our international orders page for more details. Use the following table to determine the delivery date of your Overnight orders:

Orders placed by Noon (Eastern Time) on: Will be delivered on:
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday Tuesday
Saturday Tuesday
Sunday Tuesday

Use the following table to determine the delivery date of your Two-Day orders:

Orders placed by Noon (Eastern Time) on: Will be delivered on:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Wednesday
Friday Wednesday
Saturday Wednesday
Sunday Wednesday

 

If an order is placed after Noon (Eastern) on a given day, it gets shipped with the orders for the next day. Example 1: If you place your order Tuesday at 3pm, it will ship out Wednesday and arrive Friday. Example 2: If you place your order Saturday, it will ship out Monday and arrive Wednesday. Jellyfish Art does not ship any orders during Federal Holidays. FedEx guarantees delivery to most addresses by 3pm and to rural areas by 4:30pm. Although the packages are usually delivered between 11am and 2pm, they could arrive any time between 9am and 4:30pm depending on your location. If you miss the delivery, FedEx will leave a note saying they tried to deliver it. You can call them at 800-GO-FEDEX with your tracking number (which we emailed to you the day before the package is scheduled to arrive) and often the driver will come back around to drop off the package. Otherwise it will be held at your local FedEx depot where you can pick it up. Make sure you pick it up before the depot closes. In the evening before your package is scheduled to arrive, you will receive an email with your order information and FedEx tracking number, which you can use to get up-to-date information on your package. **We recommend getting them delivered at work** so the package can be taken out of the elements until the jellies can be introduced to the tank. You have until the end of the delivery day to acclimate them to the tank, but the sooner you do it the better. If you cannot get the jellies delivered at work and know you will not be home to receive the package please provide a cooler with ice packs or warm packs that a 8" x 8"x 8" box could fit into. Write clear instructions for FedEx to leave the box in there. Put the box in the shade and out of windy areas. You can also call FedEx at 800-GO-FEDEX right after you receive notification your package shipped to have it held at your local FedEx location where you can pick it up. Contact info and operating hours for your local FedEx depot are here. Although we do not currently offer Saturday delivery, contact us. It is possible to get a Saturday delivery, however this requires individual scheduling. Note that there is an additional shipping charge of $35 or more for Priority Overnight Saturday deliveries. This price is dependent on availability and zip code. Please contact us by the Wednesday prior to find out if there is any availability.

Jellyfish Lifespan

Moon Jellyfish live up to a year on average in an enclosed, temperature controlled system, although with immaculate care they can live up to an additional year. In the wild, the moon jellyfish lifecycle takes one year to complete. Juveniles are produced from polyps in the spring and adults grow throughout the summer. By the end of the summer male and female jellyfish mate and produce polyps, which grow and divide throughout the winter. The polyps start producing juveniles and the cycle repeats in the spring. This means the swimming medusa life stage of jellyfish is only around for a few months during the summer. Jellyfish have delicate tissue, so they are usually damaged by the end of summer and most of them die. In captivity, it's very unlikely for the jellyfish to reproduce, although it is possible, and the adult jellyfish live up to a year on average. There is actually an "immortal" species of jellyfish that was only discovered a few years ago. It is the only animal known to be able to go backwards in its lifecycle and revert back to a larval stage.

 

Jellyfish Foods

Jellyfish Art provides a Dry Jellyfish Food specifically formulated for jellyfish made from plankton high in HUFAs (Highly Unsaturated Fatty Acids), which are essential for proper nutrition. We strongly suggest only feeding jellyfish with our recommended food. Other fish foods that claim to be suitable for jellyfish are often low quality. Follow the feeding guide to properly feed your jellyfish. In the wild, most jellyfish feed on plankton, which is made up of thousands of microscopic species of swimming animals. Jellyfish only eat zooplankton (animals that eat plants or other animals), not phytoplankton (plants that produce their own energy from the sun). Some species of jellyfish, such as the Upside Down Jelly, host symbiotic algae within their oral arms. This algae provides extra nutrition to the jellyfish by producing organic material through photosynthesis. Many species of jellyfish feed on other species of jellyfish. For example, the Sea Nettles feed on Moon Jellyfish. Jellyfish can also be fed live food, such as baby brine shrimp. This food is highly nutritious and recommended especially for sick or struggling jellyfish. Public aquariums have a full time staff, so they almost always hatch their own baby brine shrimp daily to feed to jellyfish. Depending on the species of jellyfish, sometimes public aquariums also feed the jellyfish rotifers, blended krill, chopped fish, and other foods. Public aquariums rely on these time-consuming foods because they often keep exotic species, breed jellyfish and run experiments. However, hobbyists can use Jellyfish Art's dry and live food to suit their jellyfish's needs.

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